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Frequently Asked Questions & Reservation Policies

Check In

  • Check-in is between 3:00pm and 7:00pm. If you expect to arrive after 7:00 pm, please call or write so we can provide you our late arrival information
  • Early check-in may be obtainable based on availability at a fee starting at $50. Late check-out may be obtainable based on availability at a fee starting at $100.
  • Check-out time is 11:00am

Reservations

  • A credit card is required to hold all reservations
  • Gift Certificates can be used for room reservations and spa services
  • Credit card and valid photo identification must be presented at check-in
  • All balances are due in full at check-in
  • We accept Visa, MasterCard, Discover, American Express

Minimum Stays

  • Two-night minimums are in effect for weekends

Cancellations

  • For guests making new reservations on or after July 6 for arrival dates through September 30, we will allow the reservation to be changed or canceled at no charge up to 24 hours before the scheduled arrival date.
  • We must receive notice of cancellation or change no later than 3 days prior to your date of arrival
  • If your reservation falls on a holiday period, we must receive notice 7 days prior to your date of arrival
  • Cancellations or changes within 3 days (or 7 days for holidays) of arrival are liable for the entire amount of the original reservation
  • “No shows,” early departures and delayed arrivals are the same as a cancellation, and all monies due will be collected

Groups

  • For groups reserving three or more rooms, a 30-day cancellation policy applies, and 50% of the total is required

Maximum Occupancy

  • Rooms are configured for two people only, with the exception of Grand Champion, Morning Dove and Celestial Moon, which under certain circumstances can accommodate 4 people
  • $35 charge per additional person in above rooms

Smoking, Candles, and Pets

  • Smoking is not permitted inside any of our facilities, only in a specified area in the garden. Please show consideration for others guests’ smoking preferences. Please do not smoke in your room or anywhere in the inn
  • Open flames (i.e. candles) are not permitted inside any of our rooms
  • We have a strict no pets policy. We love animals, but maintain pet-free rooms. If a pet is found to have stayed in any of our rooms, then a $250 deep cleaning fee will be assessed

Rates subject to change without notice.

If you have questions on any of our policies, please contact us.